TeamViewer :- Control your pc with TeamViewer from another pc

Open multiple connections in different tabs
Process customer cases in the service queue
together with your team

Now organize instant customer support in your team more easily. All service cases are collected in your service queue and identified based on a session code. You can now manually create a new session code and pass it on to your customer in the form of a link. Instead of sharing the TeamViewer ID and password, like you used to, the customer can now join the session directly with just a click. Alternatively, a code is created automatically, as soon as the customer launches your customized TeamViewer QuickSupport. In this way, new customer cases are added to your service queue.


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Manually create new session codes and send these to the customer in the form of a link.

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TeamViewer QuickSupport automatically creates new session codes when it
is opened.
Service queues in your Management Console



Teamwork: Process incoming service cases together.
Assign: Assign service cases to yourself or colleagues.
Establish connection via session code: Connect via a session code, without being bound to a specific device and without sharing
a TeamViewer ID and password.
Detailed information: View the status and details of all cases at a glance, e.g. customer name, wait period, description of problem,
assignee, and more.
Reports: Use this information to create even more detailed connection and billing reports.
Notifications: Receive immediate notifications when new cases are submitted.
TeamViewer API: Integrate this feature directly into your own application as well.